條款及細則

ContentMaMa (the "Service") is operated by Play Lazy Limited ("we", "us"). It is a subscription service that uses AI to help you produce Instagram carousel posts. You supply a topic, audience, tone and slide count; the Service generates copy, and — after you approve it — images, which you download and publish yourself.

The Service does not publish or schedule posts on your behalf and does not connect to your Instagram or any other social account.

• You must be 18 or older to open an account.
• One email address, one account. Email verification is required at sign-up.
• You are responsible for all activity under your account, including keeping your password secure. Tell us immediately if you believe your account has been compromised.
• Accounts may not be transferred or shared.

• Tokens are a unit of usage, not currency. They have no cash value and cannot be transferred, sold or redeemed for money.
• Subscription Tokens are granted at the start of each grant period and do not roll over — any unused balance is cleared when the next period's allowance is granted.
• Subscription Tokens cannot be spent once their grant period has ended, even if a balance is still displayed.
• Purchased Token packs do not expire, but may only be spent while a subscription is active.
• Spending draws on Subscription Tokens first, then purchased packs.
• Tokens that have been consumed are non-refundable, including where you are dissatisfied with the output.

The Token cost of each action is shown before you confirm it. The rates displayed in your account govern.

Subscriptions are priced in Hong Kong dollars and renew automatically until cancelled. Payments are processed by Stripe; we accept credit and debit cards only and do not store card numbers on our systems.

Annual plans are charged for the full year up front, but Tokens are still granted monthly, over 12 periods. Each period's unused balance is cleared as usual and does not roll over.

We will give at least 30 days' notice by email before any price change takes effect. You may cancel before it takes effect if you do not accept it.

• Upgrades take effect immediately. A credit is calculated from your unused Subscription Tokens — not elapsed time, and not purchased packs — and a new billing period starts that day. For annual plans the credit also accounts for months already paid for but not yet granted.
• Downgrades take effect at the next renewal. The current period's plan and Tokens are unchanged.
• Switching between monthly and annual billing is treated like a downgrade and takes effect at the next renewal.

If a payment fails the account is suspended: your Tokens are retained but cannot be spent until payment succeeds. Purchased Tokens are not forfeited because of a failed payment. After repeated failed attempts the subscription is cancelled.

You may cancel at any time; service continues to the end of the current paid period. Paid periods are not refunded pro rata (see clause 9). Unused Subscription Tokens lapse at the end of that period.

If you dispute a completed payment with your card issuer, the account is suspended immediately and the Tokens already consumed in that period are recorded as a debt that must be settled before access resumes. Unused Tokens from that grant are removed.

If you think you have been charged incorrectly, please contact us first — it is usually faster than a dispute.

Except where required by law, subscription fees are non-refundable and consumed Tokens are non-refundable in all cases.

If a fault on our side consumed Tokens without producing output, contact us and we will credit the Tokens back.

The Service is not offered to consumers in the European Economic Area, Switzerland or the United Kingdom. Please do not use the Service if you are located in those jurisdictions.

• Output is AI-generated and may contain errors, omissions or inaccuracies. You are responsible for reviewing and verifying it before publishing, particularly any factual statements, figures or claims.
• Identical or similar inputs may produce similar outputs; we do not warrant that your output is unique.
• You retain rights in material you upload. You grant us the right to use, store and transmit that material as needed to provide the Service, including transmission to third-party AI providers for generation.
• Generated output is yours, including for commercial use, provided your use of it is lawful and does not infringe third-party rights.
• You must have the right to use anything you upload. Do not upload third-party images, trade marks or likenesses you are not entitled to use.

Please note: reference images you upload and images generated for you are automatically deleted approximately 30 days after they are created. This is by design, not a fault. Download what you need promptly. Deleted files cannot be recovered, and we do not provide compensation or free regeneration for files that have expired.

You may not use the Service to create or distribute unlawful content; content infringing copyright, trade marks or other rights; hateful, harassing, discriminatory or threatening content; sexual or indecent content, or any sexualised content involving minors; deliberately misleading, fraudulent or impersonating content; or unauthorised medical, legal or investment advice.

You may not attempt to circumvent usage limits, call the Service in bulk by automated means, or interfere with its operation.

Breach may result in immediate termination without refund.

The Service is provided "as is". We will make reasonable efforts to keep it available but do not warrant that it will be uninterrupted, error-free, or fit for your particular purpose. The Service depends on third-party providers (cloud hosting, AI generation, payments) whose outages may affect it.

To the maximum extent permitted by law, our total liability in connection with the Service is limited to the fees you actually paid in the 12 months before the event giving rise to the claim, and we are not liable for indirect loss, loss of profit, loss of goodwill or loss of data.

Nothing in these terms excludes liability that cannot be excluded at law, including for death or personal injury caused by negligence, or for fraud.

You may cancel or ask us to delete your account at any time. We may suspend or terminate your account if you breach these terms; if we discontinue the Service other than for your breach, we will refund the unused portion of your paid period pro rata.

On termination, any remaining Tokens (including purchased packs) lapse immediately with no cash value.

We may update these terms. Material changes will be notified by email at least 30 days before they take effect. Continued use after they take effect constitutes acceptance; if you do not accept, cancel before that date.

These terms are governed by the laws of the Hong Kong Special Administrative Region and subject to the non-exclusive jurisdiction of the Hong Kong courts.